Frequently Asked Questions

What is Letterpress?

Letterpress printing was invented in 1440 by Johannes Gutenberg (of the “Gutenberg Press” and “Gutenberg Bible”) with the then-modern technology of movable type, wherein a reversed, raised surface (text or image) was inked and then pressed into a sheet of paper to obtain a positive right-reading image, one color at a time, one sheet at a time. Movable type was first invented in China using ceramic type in 1040 AD, and the Koreans developed movable metal type in 1100 AD, but it wasn’t until Gutenberg’s invention of a wooden printing press, based on a previously-existing wine press model, that printing with metal type came to the forefront of book-reproduction technology. With the advent of industrial mechanization, inking began to be carried out by rollers, instead of by hand, even further speeding the process, which paved the way for a broader dissemination of art and knowledge into the 20th century.

I‘m a graphic designer. Can you print something that I’ve designed?

Yes!  We love working with other graphic designers, artists, and/or their clients!  Please contact us for more information and to discuss your project.

I want specific ink colors used for my custom printing. How will I know that the colors I want are the colors you end up printing?

We use the pantone color matching system to mix our colors, so what I would suggest is that you contact a printer or graphic designer in your area, that’s using the same color system (it’s a very universal and common one) and ask if you can see their pantone color book.  You’ll want to make sure you only look at Matte or Uncoated colors, as these are the kind we use for letterpress.  Each Pantone color is labeled with a three or four-digit number.  If you give me the numbers of the colors you like, I can match them here in my shop.  Please do not look for Pantone colors on the internet.  All computer screens are calibrated differently for color, so what you see on your screen won’t be an accurate representation of the same color in print.  Let me know if you have any questions about this!

Do you accept international orders?

Yes!  Actually, a large portion of our clients come from non-US countries like Australia, Great Britain, Japan, and others.  Shipping products internationally does cost a little more, however, we are more than happy to accommodate orders for anyone who enjoys our work!

How will my order be shipped? Is expedited shipping available?

We are happy to ship invitations either via UPS or the US Post Office.  Express shipping is available.  We will happily price out shipping and look up transit times for you upon completion of your order prior to shipping it, so you can choose the carrier, price, and transit time that works best for you!

I ordered something that was printed on seeded paper. How do I plant my seeded paper card?

Twin Ravens Press has printed invitations, business cards, product packaging and other paper goods on seeded paper that is embedded with wildflower seeds, vegetable seeds, or custom seeds of your choice.  Regardless of the seed type, all you have to do to grow your seeded paper is moisten the paper with water and plant beneath a few inches of soil.  Keep the soil where your card is planted moist until the seeds germinate, at which point you can water regularly and watch your seedlings grow!  Most seeds will sprout within 10-14 days!

I really want to letterpress white (or another light-colored) ink on a dark paper stock! Can you do that?

Letterpress inks are semi-transparent, which means that the color of your paper will show through a little bit, affecting the perceived ink color in your print.  If you print white letterpress ink on dark paper, you’ll see more dark paper through the transparent ink than you’ll actually see ink color, and the white ink won’t look white.  If you want the look of a white ink on a dark paper, we recommend using white matte foil, which is totally opaque, and looks fantastic!

How durable are my letterpress paper coasters?

While letterpress coasters are made of paper they are very durable.  We print with water-resistant ink that will withstand a decent amount of normal wear and tear.  Water and beverage condensation will not warp your coasters, however, water stains will become present after prolonged usage.

I’d like to know more about your environmentally printing practices. Do you recycle? Are your inks okay for the environment? What do you do with all that scrap paper?

Twin Ravens Press takes a lot of pride in being an environmentally friendly Oregon-based company.  We love our natural environment and take great care to make our printing and recycling practices as eco-friendly as possible.  All of our printing is done with vegetable-based inks.  Most of our papers are either tree-free and/or recycled.  We donate our off-cuts of papers to local schools and art centers for use in their art classrooms.  Our printing plates are recycled by their respective manufacturers after they are used.  For clean-up around the shop we use citrus-based solvents and re-usable cotton rags.  Yes – we absolutely recycle!  If you have any additional questions about what we’re doing to make our business better for the environment, please don’t hesitate to ask.

Can I be an intern?

Occasionally Twin Ravens Press takes on interns.  Most of these interns are art, printmaking, journalism and/or design students from the University of Oregon.  Due to our heavy workload, and small studio space though, we generally only take on 1-2 interns at a time, if any.  If you are interested in an internship with Twin Ravens Press, please contact us.  

Are you hiring?

Twin Ravens Press is currently not hiring.  We will post a job description and request for applications if we are at any point in the future! 

Do you ever work on spec?

No.

What is this "spec"?

“Spec” is short for speculation.  Work without guaranteed payment, or work that is contingent upon you selling what we’re creating for you, before we get paid, is spec.  

I bought an art print from you that I’d love to have you sign. How can I make this happen?

Please bring you print with you to an art fair, gallery opening, or Wayzgoose, where we are appearing and we would be happy to autograph your print!  If that’s impossible, and you’re located in Eugene, please feel free to contact us to set up an appointment to bring it by the studio.  Not in Eugene?  Contact us, and we may be able to work something else out.  

I’d love to see your space and check out what you do in person! Do you offer studio tours?

Yes!  We love talking to and meeting our clients and fellow letterpress lovers in person!  If you are in the Eugene, Oregon area, please feel free to contact us and set up an appointment to see our studio!  We’d love to show you around!

What are your business hours?

Generally our business hours are 10 am – 6:30 pm PST, M-F.  Please note that due to our private studio location, Twin Ravens Press accepts visitors by appointment only.

Can I return my order?

We accept returns on our regular merchandise within 10 days of receipt.  Return shipping is not provided by Twin Ravens Press.  Once we receive your undamaged return item, we will refund the cost of the item, less any shipping fees to the card or Paypal account you used to purchase the items with.

Please note: Due to the personal nature of custom printed items, we can not accept returns or offer refunds on wedding invitations, personal stationery or business cards.  If you have a problem with your custom order, please contact us and we would be more than happy to see what we can do to remedy the situation!

What is the average air speed velocity of an unladen swallow?

25 mph, for a European Swallow.  There are 47 different species of swallow in Africa, so in that case, you’ll have to be more specific.

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